New Arbor and Pergola in Plano, TX
I wanted to take a minute to write you this letter to thank you again for the work you did for me. I especially wanted to highlight the professionalism of each member of your staff in facilitating the construction of our new arbor.
It is safe to say that over the past few years I have had many “projects” completed on my house, each requiring the help of an outside contractor due to the nature of the work. On most of these occasions I felt uninformed at the beginning of the job and twice as frustrated by it’s completion. I am sure that there are many homeowners that have experienced similar situations.
It is an understatement to say that the exact opposite was true in reference to the arbor you built for me. From the initial consultation on, every part of the job was done right on time and exactly as it was explained to me. It was initially hard for me to picture the finished product due to the fact that I am not architecturally inclined. Despite this, I had a vision of a structure that would enhance the beauty of my back yard. I never would have believed that it would have turned out as gorgeous as it did!
I will gladly pass your name on to any of my neighbors, friends or family members that are considering doing any work in the area of decks or arbors. This is a recommendation that I seldom give for obvious reasons. I am sure that they will receive the same level of commitment by your team to their projects.
Thank you again and I wish your organization success well into the future!
Kevin – Plano, Texas
March 31, 2004